Small Business and the Supply Chain: The Influence of Social Intelligence on Relationship Resilience

The need for SME owner/managers to engage in building and maintaining collaborative business relationships is paramount their success the resilience of these can be viewed as a crucial factor successful supply chain management SMEs. present study investigates relationship between social intelligence owner/manager firms with which they do business. objective this explore four components (situational awareness, situational response, cognitive empathy, skills) small medium sized owners/managers on relationships. A survey was conducted, responses gathered from data analyzed using structural equation modeling. provided evidence that are positively associated resilience.